Our Recent Posts

What we are doing to help our community through the COVID-19 crisis

May 15, 2020

Dear North Coast Networks Customers,

Many in our community are living their lives very differently now due to COVID-19. 

Whether it’s working from home,...

PG&E Public Safety Power Shutoff

October 8, 2019

PG&E will be performing a Public Safety Power Shutoff in certain parts of Lake and Mendocino County starting as early as Tuesday at midnight.

North Coa...

Anderson Valley Service Restored

October 4, 2019

Our technicians worked tirelessly last night to restore internet service to Anderson Valley. The connection was restored at 8:50 am this morning. 

Cust...

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May 15, 2020

Dear North Coast Networks Customers,

Many in our community are living their lives very differently now due to COVID-19. 

Whether it’s working from home, staying in touch with friends and family, or trying to get kids through school online – we know that your internet nee...

October 8, 2019

PG&E will be performing a Public Safety Power Shutoff in certain parts of Lake and Mendocino County starting as early as Tuesday at midnight.

North Coast Networks has a contingency plan in place to try and keep as many of our customers as possible online should an emerg...

October 4, 2019

Our technicians worked tirelessly last night to restore internet service to Anderson Valley. The connection was restored at 8:50 am this morning. 

Customers may experience intermittent connection & speeds this morning as testing is done on the connection.

We warmly thank...

October 3, 2019

North Coast Networks is continuing to experience an issue with one of our access points, affecting service to some customers in the Anderson Valley area. 

Our technicians have determined that the outage was caused by a power surge to one of our devices.  

The attemp...

February 20, 2019

The earlier issue with our carrier's phone system has been resolved. 

You can reach us again via our phone line at (707) 621-8800, or you can always reach out via email at support@northcoastnet.com 

Sorry for any inconvenience this may have caused!

February 20, 2019

Hello North Coast Networks customers! 

We became aware this morning that our phone carrier performed an update to their software which is causing issues throughout their system.

They are working to resolve this issue as quickly as possible, but you may have trouble reach...

February 19, 2019

Good news!  Our technicians and tower climbers were able to repair the Access Point that was damaged during the recent storm. 

The repairs were completed around 2:30pm at which point all users should be able to get back online. 

Thank you again for your patienc...

February 19, 2019

As of Tuesday morning, our technicians have resumed work on the storm-damaged access point and are working to restore service as quickly as possible.  

However, as you can see from the attached picture,  conditions at the site have made it difficult to keep working...

February 13, 2019

We have a storm-related outage affecting one of our Access Points on Mt. Konocti.  Our techs are working on the issue now and we will have an update by 4pm today.  

February 2, 2019

It was a quick fix for the connection issue in Hopland. Customers are back up and running as of 9:30am. If you continue to have a connection issue please contact our support line.

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